Convert Website Visitors with Live Webchat Widget
Capture leads with pre-chat forms, track visitor geolocation analytics, and reply instantly from one unified shared inbox alongside WhatsApp & Instagram.
Webchat Sample Previews
Explore how Ownchat Webchat Widget transforms website visitor engagement, lead capture, and support workflows.
Real-Time Website Live Support & Lead Capture
Engage website visitors instantly as soon as they land on your site. Capture pre-chat contact details, answer questions live, and convert website traffic into qualified sales leads.
Pre-Chat Lead Forms to collect Visitor Name, Email & Phone Custom widget branding, theme colors, and welcome messages Real-time online/offline status indicators and automated triggers
Shared Team Inbox across Webchat, WhatsApp & Instagram
Manage all live website chat inquiries in the same central inbox alongside WhatsApp and Instagram DMs. Assign conversations to support agents and track SLAs effortlessly.
Centralized customer inbox for all web and social channels Automatic chat assignment, tagging, and SLA tracking Visitor geolocation, city, IP address, and landing page insights
24/7 Automated FAQ & Smart Bot-to-Human Handoff
Power your webchat widget with visual drag-and-drop chatbots. Automatically resolve common customer queries around pricing, services, and business hours around the clock.
Visual drag-and-drop Flow Builder for custom bot workflows 24/7 automated instant responses to repetitive questions Seamless bot-to-human live agent escalation when needed
Complete Webchat Feature Set
Derived from Ownchat admin panel, empowering your sales & support team to convert website traffic into revenue.
Live Instant Messaging
Chat with website visitors in real-time. Deliver instant answers, share documents, images, and qualify prospects before they leave your site.
Pre-Chat Lead Forms
Require visitor Name, Email, Phone, and custom lead fields before launching the chat to eliminate anonymous spam and grow your lead list.
Visitor Geolocation Analytics
Track active visitors by Country, State, City, IP address, and browser data in real-time location graphs in the Ownchat admin panel.
Unified Multi-Channel Inbox
Manage Webchat inquiries alongside WhatsApp, Instagram, and RCS in a single shared team inbox with SLA tracking and team assignments.
Flow Builder & Chatbots
Connect Webchat to Ownchat’s visual drag-and-drop Flow Builder. Provide 24/7 automated FAQ responses and bot-to-human handoff.
Offline Message Fallback
Outside working hours, Webchat automatically collects visitor inquiries and contact details with instant email notifications to agents.
How Ownchat Webchat Compares
See how Ownchat Webchat Widget surpasses traditional standalone live chat widgets and static contact forms.
| Capability | Ownchat Webchat Widget | Standalone Live Chat | Static Website Form |
|---|---|---|---|
| Unified Inbox Integration | Yes (WhatsApp + IG + Web) | Isolated Widget Only | Email Only |
| Pre-Chat Lead Forms | Custom Lead Capture | Basic Form | Static Form |
| Visitor Geolocation Tracking | Real-time Country/City Maps | Limited / Paid Addon | None |
| Visual Flow Builder Support | Included No-Code Builder | Extra Subscription | None |
| Offline Messaging Fallback | Auto Email & CRM Sync | Supported | Default Behavior |
| Setup Time | Under 2 Minutes | 5-10 Minutes | Requires Developer |
Frequently Asked Questions
Got questions about Ownchat Webchat Widget? We've got answers.
Trusted by Growing Businesses
Helping Businesses Improve Customer Engagement. See how teams use WhatsApp and Instagram automation to improve response times, engagement, and conversions.
Genuine Reviews from Growing Businesses
See how businesses across India use Ownchat to improve customer engagement and conversions.
We have been working with the Ownchat team for the past two years. Earlier, we received 1500–2000 chats per day and couldn’t handle them manually. After implementing Ownchat, we now use an automated chatbot that instantly responds to customers and handles queries on time. We no longer miss customer messages, and our business continues to grow every day. Their customer success team is always available and provides excellent support whenever we need it.
Vijay
The Ownchat team is approachable, open to suggestions, and genuinely focused on improving the product experience for their users.
Senma S.
Ownchat helps us take orders directly on WhatsApp, eliminate delivery aggregator commissions, and stay connected with our customers for support and feedback — all in one place.
Gayathri
Ownchat lets us use WhatsApp programmatically while providing a very user-friendly chat interface. Having customer information directly inside the chat helps our agents resolve issues faster, even while managing hundreds of customers and thousands of messages daily. The setup process was smooth, and the team was extremely helpful.
Adi S.
We switched from another WhatsApp API to Ownchat, and running campaigns is now much easier. Our WhatsApp operations are organised and clear.
Mano
Very good experience handling bulk data. The team is friendly and provides quick responses whenever we need support.
Kowsalya
Plug AI Into Your Own Data & Integrations
Connect Ownchat workflows with your favorite tools and platforms. From e-commerce to CRM, POS to analytics — automate everything.
Ready to Turn Website Traffic into
Qualified Leads & Revenue?
Embed Ownchat Webchat Widget in under 2 minutes. Manage all live website chats, WhatsApp messages, and Instagram DMs in one unified team inbox.