Petpooja WhatsApp Integration:
Turn Every Order Into a Repeat CustomerConnect your Petpooja POS WhatsApp flow with Ownchat and automate order updates, marketing, and customer conversations from one place.
Trusted by 300+ restaurants across India. Commission-free. Built for restaurant WhatsApp marketing India.
Why Restaurants Need WhatsApp With Petpooja
Stop losing repeat orders and manual follow-ups after checkout
Restaurants Trust Ownchat
Trusted by 53+ restaurants across India. Commission-free. Built for restaurant WhatsApp marketing.
Average Sales Increase
Automate order updates, marketing, and customer conversations from one place to drive repeat orders.
Go Live Fast
No coding required. Most restaurants complete onboarding and go live within 24 hours.
You Have Petpooja POS. Now Activate WhatsApp Automation
Petpooja manages billing, orders, and inventory. But customer communication stops after checkout. Ownchat extends your Petpooja WhatsApp integration beyond billing.
No Post-Order Engagement
Orders end in Petpooja, but customers receive no follow-up or updates. This reduces repeat visits.
Manual Follow-Ups
Staff must send offers, reminders, and feedback messages manually. This takes time and often gets skipped.
Customer Data Goes Unused
Petpooja stores valuable order data, but it is not used for targeted WhatsApp marketing.
Everything You Need in Petpooja WhatsApp Integration
Direct Orders vs Aggregators
Every direct order you generate through Ownchat is an order that never goes through Swiggy or Zomato — saving you 28–30% commission on every single transaction. Own your customer data and build a stronger direct ordering channel.
Loyalty & Win-Back Campaigns
Automatically re-engage inactive customers with personalised WhatsApp messages when they haven't ordered for a set period.
Feedback Automation
Collect customer feedback after every order. Positive feedback goes to public reviews; negative feedback is flagged internally.
Shared Team Inbox
Manage all WhatsApp and Instagram messages in one dashboard. Assign chats, add notes, and track responses across your team.
Inventory & Store Management
Control store operations using automated triggers. Open or close ordering at specific times and mark items unavailable when stock runs out.
Digital E-Bills on WhatsApp
Send instant WhatsApp e-bills after order completion. Works across dine-in, takeaway, and delivery orders.
Pre-Booking on WhatsApp
Let customers book tables or pre-order through WhatsApp. Booking details sync with Petpooja so staff are prepared in advance.
How Petpooja WhatsApp Integration Works
Step 1 — Connect
Link your Petpooja account with Ownchat in a few clicks. No technical setup required.
Step 2 — Sync
Orders, customer data, and menu items automatically sync with the platform.
Step 3 — Automate
WhatsApp messages are triggered based on real-time Petpooja events.
Real Use Cases
Use Case 1 — Dine-In Restaurant in Chennai
Reduced No-Shows by 40%
A dine-in restaurant struggled with no-shows and unmanaged walk-ins. After enabling WhatsApp pre-booking, customers could reserve tables instantly and received automated reminders before arrival.
Result: 40% fewer no-shows and smoother table management.
Use Case 2 — Cloud Kitchen in Bangalore
Increased Repeat Orders by 35%
A cloud kitchen depended on aggregators and lacked direct customer access. With Petpooja Ownchat integration, they captured customer data and started sending automated order updates and targeted campaigns.
Result: 35% increase in repeat orders and lower commission dependency.
"Ownchat completely changed how we manage deliveries. Customers prefer ordering on WhatsApp, and we save significantly on every order."— Gayathri, Co-founder, Tositos India
FAQ — Petpooja WhatsApp Integration
Trusted by Growing Businesses
Helping Businesses Improve Customer Engagement. See how teams use WhatsApp and Instagram automation to improve response times, engagement, and conversions.
Genuine Reviews from Growing Businesses
See how businesses across India use ownchat to improve customer engagement and conversions.
We have been working with the ownchat team for the past two years. Earlier, we received 1500–2000 chats per day and couldn’t handle them manually. After implementing ownchat, we now use an automated chatbot that instantly responds to customers and handles queries on time. We no longer miss customer messages, and our business continues to grow every day. Their customer success team is always available and provides excellent support whenever we need it.
Vijay
The ownchat team is approachable, open to suggestions, and genuinely focused on improving the product experience for their users.
Senma S.
Ownchat helps us take orders directly on WhatsApp, eliminate delivery aggregator commissions, and stay connected with our customers for support and feedback — all in one place.
Gayathri
Ownchat lets us use WhatsApp programmatically while providing a very user-friendly chat interface. Having customer information directly inside the chat helps our agents resolve issues faster, even while managing hundreds of customers and thousands of messages daily. The setup process was smooth, and the team was extremely helpful.
Adi S.
We switched from another WhatsApp API to ownchat, and running campaigns is now much easier. Our WhatsApp operations are organised and clear.
Mano
Very good experience handling bulk data. The team is friendly and provides quick responses whenever we need support.
Kowsalya
Plug AI Into Your Own Data & Integrations
Connect ownchat workflows with your favorite tools and platforms. From e-commerce to CRM, POS to analytics — automate everything.
Start Your Petpooja WhatsApp Integration Today
Book a free demo and see how Ownchat works with your Petpooja POS in real time.