The lowest conversation rates in India. No hidden fees. Every plan includes call support, onboarding, and green tick assistance.
WhatsAppFor small businesses getting started with WhatsApp automation
WhatsApp
InstagramWhatsApp + Instagram automation for scaling businesses
WhatsApp InstagramAI-powered automation + advanced commerce
WhatsApp InstagramFull operations platform with SLA + team management
Conversations are 24-hour message threads between you and your customers. They are opened when messages you send to customers are delivered. The conversation categories are explained below.
It include promotions or offers, informational updates, or invitations for customers to respond or take action.
It may include transaction confirmations, transaction updates, and post-purchase notifications.
enable you to authenticate users with one-time pass codes, potentially at multiple steps in the login process.
All user-initiated conversations will be categorized as service conversations, which help customers resolve enquiries
Build intelligent chatbots to automate customer conversations without coding.
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Create automated message flows and follow-ups based on customer actions.
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Manage WhatsApp and Instagram conversations in one place with team assignment and collaboration.
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Track message delivery, responses, engagement, and conversions across channels.
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Organize team tasks, assign work, and track progress from one centralized workflow system.
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Convert Facebook and Instagram ad clicks into WhatsApp conversations.
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Create dynamic customer segments using behavior, engagement, and custom attributes to target the right audience.
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Helping Businesses Improve Customer Engagement. See how teams use WhatsApp and Instagram automation to improve response times, engagement, and conversions.
See how businesses across India use Ownchat to improve customer engagement and conversions.
We have been working with the Ownchat team for the past two years. Earlier, we received 1500–2000 chats per day and couldn’t handle them manually. After implementing Ownchat, we now use an automated chatbot that instantly responds to customers and handles queries on time. We no longer miss customer messages, and our business continues to grow every day. Their customer success team is always available and provides excellent support whenever we need it.
The Ownchat team is approachable, open to suggestions, and genuinely focused on improving the product experience for their users.
Ownchat helps us take orders directly on WhatsApp, eliminate delivery aggregator commissions, and stay connected with our customers for support and feedback — all in one place.
Ownchat lets us use WhatsApp programmatically while providing a very user-friendly chat interface. Having customer information directly inside the chat helps our agents resolve issues faster, even while managing hundreds of customers and thousands of messages daily. The setup process was smooth, and the team was extremely helpful.
We switched from another WhatsApp API to Ownchat, and running campaigns is now much easier. Our WhatsApp operations are organised and clear.
Very good experience handling bulk data. The team is friendly and provides quick responses whenever we need support.
Connect Ownchat workflows with your favorite tools and platforms. From e-commerce to CRM, POS to analytics — automate everything.
