PipelineCRM AutomationforWhatsApp & Bigin
Connect Zoho Bigin pipeline CRM with WhatsApp Business via Ownchat. Automatically capture incoming prospects, update deal stages, trigger payment checkout links, and sync chat histories effortlessly.
Pipeline Automation Cards
Explore interactive glassmorphism cards showcasing real-time lead capture, 2-way pipeline sync, instant payment links, and timeline logging.
Instant WhatsApp Lead Capture
Incoming WhatsApp chats automatically create new contacts in Zoho Bigin without manual data entry.
"Hi! I’d like to check my deal status for Software License."
Bi-Directional Pipeline Sync
Moving a deal in Zoho Bigin automatically sends WhatsApp updates to customers and sales reps.
WhatsApp Payment Link Automation
Send Razorpay/UPI payment links directly in WhatsApp and log paid invoices to Bigin deals.
Real-Time Activity Timeline Logging
Every WhatsApp chat, media file, and template message is logged under the Bigin contact history.
Deep Dive Pipeline Engine & Mapping
Real-time execution workflows and custom field attribute mapping.
Pipeline Automation Engine
Automate pipeline movements based on customer chat responses.
Deep Dive: Automated Pipeline Routing
When a customer clicks "Accept Offer" on WhatsApp, Ownchat communicates with Zoho Bigin webhooks to advance the deal from "Proposal Sent" to "Contract Signed".
Why Small Businesses Choose Zoho Bigin + WhatsApp
Supercharge your small business pipelines with automated WhatsApp conversations and real-time CRM updates.
Faster Lead Follow-up
Engage leads on WhatsApp instantly as soon as they are added to Zoho Bigin pipelines.
Sales Team Productivity
Eliminate manual CRM entry so small business teams focus 100% on closing deals.
Real-Time Sync Accuracy
Ensure deal stages, notes, and payment receipts are synced without missing records.
Frequently Asked Questions
Everything you need to know about Zoho Bigin + WhatsApp integration.
Trusted by Growing Businesses
Helping Businesses Improve Customer Engagement. See how teams use WhatsApp and Instagram automation to improve response times, engagement, and conversions.
Genuine Reviews from Growing Businesses
See how businesses across India use Ownchat to improve customer engagement and conversions.
We have been working with the Ownchat team for the past two years. Earlier, we received 1500–2000 chats per day and couldn’t handle them manually. After implementing Ownchat, we now use an automated chatbot that instantly responds to customers and handles queries on time. We no longer miss customer messages, and our business continues to grow every day. Their customer success team is always available and provides excellent support whenever we need it.
Vijay
The Ownchat team is approachable, open to suggestions, and genuinely focused on improving the product experience for their users.
Senma S.
Ownchat helps us take orders directly on WhatsApp, eliminate delivery aggregator commissions, and stay connected with our customers for support and feedback — all in one place.
Gayathri
Ownchat lets us use WhatsApp programmatically while providing a very user-friendly chat interface. Having customer information directly inside the chat helps our agents resolve issues faster, even while managing hundreds of customers and thousands of messages daily. The setup process was smooth, and the team was extremely helpful.
Adi S.
We switched from another WhatsApp API to Ownchat, and running campaigns is now much easier. Our WhatsApp operations are organised and clear.
Mano
Very good experience handling bulk data. The team is friendly and provides quick responses whenever we need support.
Kowsalya
Plug AI Into Your Own Data & Integrations
Connect Ownchat workflows with your favorite tools and platforms. From e-commerce to CRM, POS to analytics — automate everything.
