Connect with Customers on Their Preferred Channels
Engage customers where they’re most active. Ownchat supports WhatsApp and Instagram, with additional channels launching soon.
Supported Messaging Channels
Engage customers on the platforms they use every day. Manage conversations across WhatsApp and Instagram from one unified inbox.
WhatsApp Business
Reach customers on the world’s most popular messaging platform. Connect with over 2+ billion users using the WhatsApp Business API to drive conversations, sales, and support at scale.
- WhatsApp Business API integration
- AI chatbots and automation workflows
- Payments and commerce features
- WhatsApp broadcast campaigns
Instagram Messaging
Turn Instagram engagement into meaningful conversations. Automate DMs, replies, and comment-to-DM workflows to convert followers into leads and customers.
- Instagram DM automation
- Comment-to-DM workflows
- Story reply automation
- Engagement analytics
More channels coming soon:
Powerful Cross-Channel Messaging Features
Access a unified set of features that work seamlessly across WhatsApp and Instagram.
AI Chatbots
Build intelligent AI chatbots that operate smoothly on both WhatsApp and Instagram.
Learn moreAnalytics & Reports
Track performance across WhatsApp and Instagram with unified analytics.
Learn moreTrusted by Growing Businesses
Helping Businesses Improve Customer Engagement. See how teams use WhatsApp and Instagram automation to improve response times, engagement, and conversions.
Genuine Reviews from Growing Businesses
See how businesses across India use Ownchat to improve customer engagement and conversions.
We have been working with the Ownchat team for the past two years. Earlier, we received 1500–2000 chats per day and couldn’t handle them manually. After implementing Ownchat, we now use an automated chatbot that instantly responds to customers and handles queries on time. We no longer miss customer messages, and our business continues to grow every day. Their customer success team is always available and provides excellent support whenever we need it.
Vijay
The Ownchat team is approachable, open to suggestions, and genuinely focused on improving the product experience for their users.
Senma S.
Ownchat helps us take orders directly on WhatsApp, eliminate delivery aggregator commissions, and stay connected with our customers for support and feedback — all in one place.
Gayathri
Ownchat lets us use WhatsApp programmatically while providing a very user-friendly chat interface. Having customer information directly inside the chat helps our agents resolve issues faster, even while managing hundreds of customers and thousands of messages daily. The setup process was smooth, and the team was extremely helpful.
Adi S.
We switched from another WhatsApp API to Ownchat, and running campaigns is now much easier. Our WhatsApp operations are organised and clear.
Mano
Very good experience handling bulk data. The team is friendly and provides quick responses whenever we need support.
Kowsalya
Plug AI Into Your Own Data & Integrations
Connect Ownchat workflows with your favorite tools and platforms. From e-commerce to CRM, POS to analytics — automate everything.
Ready to Go Omnichannel with Customer Messaging?
Get started today by connecting WhatsApp and Instagram to Ownchat. Manage all customer conversations from one powerful omnichannel messaging platform.