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WhatsApp Commerce

Your online store. Right inside WhatsApp.

Turn WhatsApp into a powerful e-commerce platform for your business.

Showcase products, manage inventory, process orders, accept payments, and deliver customer support seamlessly—all from one centralized WhatsApp Commerce dashboard.

WhatsApp Commerce
01

WhatsApp Product Catalog

Showcase Your Products Beautifully on WhatsApp

Create rich WhatsApp product catalogs with high-quality images, detailed descriptions, and transparent pricing. Share catalogs instantly and let customers browse your full inventory directly within WhatsApp.

WhatsApp Product Catalog
02

WhatsApp Shopping Cart

Simple, In-Chat Shopping Experience

Enable customers to add products to their cart, review selections, and complete checkout directly inside WhatsApp. No redirects—just a seamless, conversation-based shopping experience.

WhatsApp Shopping Cart
03

WhatsApp Order Management

Track and Manage Every Order in Real Time

Manage orders, update inventory automatically, send order and tracking notifications, and handle returns from a single WhatsApp Commerce dashboard. Keep customers informed at every stage of the order lifecycle.

WhatsApp Order Management

Commerce Features That Drive Sales on WhatsApp

Everything you need to run and scale a complete e-commerce business on WhatsApp.

Rich Product Display

Rich Product Display

Rich Product Display

Key Feature

Showcase products with high-quality images, detailed descriptions, and clear pricing to increase engagement and conversions.

Multi-Product Catalogs

Multi-Product Catalogs

Multi-Product Catalogs

Key Feature

Organize products into categories and create multiple WhatsApp catalogs tailored to different customer segments.

Real-Time Inventory

Real-Time Inventory

Real-Time Inventory

Key Feature

Automatically sync and update inventory in real time across WhatsApp and all connected sales channels.

Order Tracking

Order Tracking

Order Tracking

Key Feature

Send automated order confirmations, shipping updates, and tracking details directly to customers on WhatsApp.

Customer Profiles

Customer Profiles

Customer Profiles

Key Feature

Store customer purchase history and preferences to enable personalized recommendations and repeat purchases.

Analytics Dashboard

Analytics Dashboard

Analytics Dashboard

Key Feature

Monitor sales performance, best-selling products, and customer behavior with a comprehensive analytics dashboard.

Real Businesses. Real Sales on WhatsApp.

See how businesses use WhatsApp Commerce to sell products, accept payments, and grow revenue.

Retail Stores

Enable end-to-end shopping with product catalogs, cart, and in-chat checkout.

1
Share your product catalog
2
Customers browse products
3
Add items to cart
4
Complete checkout securely
5
Receive order confirmation

Service Businesses

Manage service listings, bookings, and payments within a single WhatsApp conversation.

1
Showcase available services
2
Customers select a service
3
Book an appointment
4
Make payment in chat
5
Receive booking confirmation

Restaurants

Display menus, accept orders, and process payments without customers leaving WhatsApp.

1
Share your menu
2
Customers place an order
3
Confirm order details
4
Process payment securely
5
Prepare and fulfill orders

Trusted by Growing Businesses

Helping Businesses Improve Customer Engagement. See how teams use WhatsApp and Instagram automation to improve response times, engagement, and conversions.

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Genuine Reviews from Growing Businesses

See how businesses across India use Ownchat to improve customer engagement and conversions.

We have been working with the Ownchat team for the past two years. Earlier, we received 1500–2000 chats per day and couldn’t handle them manually. After implementing Ownchat, we now use an automated chatbot that instantly responds to customers and handles queries on time. We no longer miss customer messages, and our business continues to grow every day. Their customer success team is always available and provides excellent support whenever we need it.

Building Doctor

Vijay

Building Doctor

The Ownchat team is approachable, open to suggestions, and genuinely focused on improving the product experience for their users.

Uzhavarbumi

Senma S.

UzhavarbumiManagement Trainee

Ownchat helps us take orders directly on WhatsApp, eliminate delivery aggregator commissions, and stay connected with our customers for support and feedback — all in one place.

Tositos

Gayathri

TositosCo-founder

Ownchat lets us use WhatsApp programmatically while providing a very user-friendly chat interface. Having customer information directly inside the chat helps our agents resolve issues faster, even while managing hundreds of customers and thousands of messages daily. The setup process was smooth, and the team was extremely helpful.

Oorani Labs

Adi S.

Oorani LabsFounder

We switched from another WhatsApp API to Ownchat, and running campaigns is now much easier. Our WhatsApp operations are organised and clear.

Uzhavarbumi

Mano

UzhavarbumiCustomer Success Manager

Very good experience handling bulk data. The team is friendly and provides quick responses whenever we need support.

Even More Foods

Kowsalya

Even More FoodsCo-Founder

Plug AI Into Your Own Data & Integrations

Connect Ownchat workflows with your favorite tools and platforms. From e-commerce to CRM, POS to analytics — automate everything.

Zoho Books
Zoho Books
Integration
Accounting Software
Zoho Bigin
Zoho Bigin
Integration
CRM Software
Shopify
Shopify
Integration
E-commerce Platform
WooCommerce
WooCommerce
Integration
E-commerce Plugin
Google Sheets
Google Sheets
Integration
Spreadsheet Tool
Razorpay
Razorpay
Integration
Payment Gateway
Stripe
Stripe
Integration
Payment Gateway
CRM
CRM
Integration
Customer Relationship
Webhooks
Webhooks
Integration
Custom Integration
ChatGPT
ChatGPT
Integration
AI Assistant
Gemini
Gemini
Integration
AI Assistant
Calendly
Calendly
Integration
Scheduling Tool
Petpooja
Petpooja
Integration
Restaurant POS
Moengage
Moengage
Integration
Marketing Automation
Adloggs
Adloggs
Integration
Delivery Platform
Ownchat Delivery
Ownchat Delivery
Integration
Delivery Management

Ready to Open Your WhatsApp Store?

Start selling on WhatsApp today.

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Setup in 10 Minutes